At Poppy Sky Balloon Co. (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit information through our order or inquiry forms.
1. Information We Collect
We collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Delivery address
Event details or preferences
Payment details (processed securely through third-party processors)
We also collect non-personal information such as browser type, pages visited, and site usage through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Process orders and inquiries
Communicate with you about your order or upcoming launches
Provide customer service and updates
Send promotional emails (only if you opt in)
We do not sell your personal data.
3. Sharing Your Information
We only share your information with trusted third parties who help us operate our business (like payment processors or delivery platforms). They are obligated to keep your data confidential.
4. Your Rights
You may:
Request access to or deletion of your personal data
Opt out of marketing emails at any time
Request correction of incorrect data
To make such requests, contact us at hello@poppyskyballoonco.com.
5. Security
We take reasonable measures to protect your data from unauthorized access, disclosure, or loss. Payment information is handled securely by third-party processors.
6. Policy Updates
We may update this policy periodically. The updated version will be posted on this page with the new effective date.
7. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to improve your experience, analyze site traffic, and deliver personalized advertising. You can adjust your browser settings to refuse cookies or opt out of targeted advertising through your social media platform settings.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them. If we learn we have collected such information, we will delete it promptly.
9.International Visitors
If you access our site from outside the United States, please note that your information may be transferred to and stored in the U.S. By using our services, you consent to this transfer.
10. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
We may also retain certain data to comply with legal obligations (such as tax or accounting records) even after you request deletion.
11. Third-Party Links & Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
12. Legal Basis for Processing
We process your information based on your consent, the necessity of fulfilling a contract (such as delivering an order), or our legitimate business interests.
13. Opt-Out of Analytics / Tracking
You may opt out of certain analytics and advertising tracking by adjusting your cookie preferences in your browser or by visiting optout.aboutads.info.
14. Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
15. Do Not Track Signals
Our website does not currently respond to ‘Do Not Track’ signals from browsers.
16. Jurisdiction-Specific Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). If you are located in the European Union, you may have rights under the General Data Protection Regulation (GDPR). To exercise these rights, please contact us.
17. Business Transfers
If Poppy Sky Balloon Co. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
18. Sensitive Information Disclaimer
We do not collect sensitive personal information such as government identification numbers, financial account details beyond payment processing, or health information.
19.Your Rights Expanded
Depending on your location, you may have the right to request a copy of your data in portable form or to restrict certain types of processing.
20. Contact
If you have questions about this policy, email us at hello@poppyskyballoonco.com.